AXIS - Manufacture IP Video Network Products 3 YEAR LIMITED
HARDWARE WARRANTY
Warranty
Coverage Axis
Communications AB:s (“Axis”) warranty obligations are limited to the terms set
forth below: Axis warrants the
original purchaser that the AXIS Network Video product enclosed with
this limited hardware warranty will in respect of the hardware be free from
defects in design, workmanship and materials under normal use for a period of
three (3) years from the date of the original end-user purchase (“Warranty
Period”).
Notwithstanding
the above the Warranty Period shall be limited to a) a period of three (3)
months from the date of the original end-user purchase for PTZ Network Cameras
(not including Dome Network Cameras) which are at any time used in continuous
motion applications (i.e. sequence mode and guard tour). For avoidance of
doubt, if said products are not at any time used in continuous motion
applications, the original hardware warranty of three (3) years will apply. b)
a period of one (1) year from the date of the original end-user purchase for
moving parts and image sensors (including, but not limited to, fans, hard disc,
camera CCD and CMOS sensors, electrical slip ring contacts, pan/tilt and lens
motors, DC iris and lens assemblies on PTZ and Dome Network Cameras).
The original
purchaser shall without undue delay notify Axis of any defect which appears
according to Axis’ RMA Handling, failure to which shall mean that the purchaser
loses its right to have the defect remedied. A valid form of a bill of sale or
receipt from an authorized retailer/distributor with the date of the original
purchase must be presented to obtain warranty service. If a valid claim is
received within the Warranty Period, the sole remedy of the original purchaser
and Axis’ sole and exclusive liability shall be limited to, at Axis sole
discretion, either repair of the hardware defect using new or refurbished
replacement parts, or replacement of the product. Repaired or replacement
hardware will be warranted for the remainder of the original Warranty Period or
ninety (90) days, whichever is longer. When a product or part is exchanged the
replacement hardware becomes the property of the original purchaser and all
hardware or part thereof that is replaced shall become the property of Axis.
This Limited
Warranty is applicable in all countries and may be enforced by contacting Axis
support worldwide.
Exclusions
and Limitations This warranty does
not apply (a) to faulty and improper installation, maintenance, service, repair
and/or alteration in any way that is not contemplated in the documentation for
the product or carried out with Axis’ consent in writing, operational
adjustments covered in the operating manual for the product or normal
maintenance, (b) to cosmetic damages, (c) if the product is modified or
tampered with, (d) if the product is damaged by acts of God, misuse, abuse,
negligence, accident, normal wear and tear and deterioration, improper
environmental conditions (including, but not limited to, electrical surges,
water damage and heat exposure) or lack of responsible care, (e) if the product
has had the model or serial number altered, defaced or removed, (f) to
consumables (such as batteries) (g) to products that have been purchased “as
is” and Axis, the seller or the liquidator expressly disclaim their warranty
obligation pertaining to the product, (h) to any non-Axis hardware product or
any software (irrespective of packaged or sold with an Axis hardware product)
and Axis products purchased from an unauthorized distributor/reseller,(i) to
damage that occurs in shipment or (j) to damages by any other causes not
related to defective design, workmanship and/or materials. NOTE: • If the product is to be used
outdoors or in dusty, humid, or other hostile environments, it must be suitably
protected. • Further, camera products
specifically, must be protected, whether in use or not, from exposure to direct
sunlight or halogen light – which may damage the camera image sensor. This
applies to both indoor and outdoor use of the cameras. • For camera products supplied
without a lens, extreme care should be used when mounting a lens on these
products. Damage to the product due to incorrectly mounted lenses will
invalidate this limited hardware warranty.
• Failure to comply with any of the
aforementioned requirements will invalidate this Limited Hardware Warranty.
THE
WARRANTY AND REMEDIES PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF LAWS UNDER SUCH
JURISDICTIONS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO
THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS PROVIDED HEREIN, ANY STATEMENTS
OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS
PROVIDED IN THIS WRITTEN WARRANTY AND TO THE EXTENT PERMITTED BY LAW, NEITHER
AXIS NOR ANY AFFILIATES SHALL BE LIABLE FOR ANY LOSS, (INCLUDING LOSS OF DATA
AND INFORMATION), INCONVENIENCE, OR DAMAGE, INCLUDING, BUT NOT LIMITED TO,
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE
OR INABILITY TO USE THE AXIS PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY
OR ANY OTHER LEGAL THEORY. NOTWITHSTANDING THE FOREGOING, AXIS’ TOTAL
LIABILITY FOR ALL CLAIMS UNDER THIS WARRANTY SHALL NOT EXCEED THE PRICE PAID
FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES HAVE BEEN AN
ESSENTIAL CONDITION IN SETTING THE PRODUCT PRICE.
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Applicable Law • This Limited
Warranty is governed by and construed under the laws of Sweden. • This Limited
Hardware Warranty may be subject to Axis’ change at any time without prior
notice.
3 Yr Warranty Sheet – Video March
2007 Rev. 1.00 Part no. 28800
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