AXIS - Manufacture IP Video Network Products 1 YEAR LIMITED HARDWARE WARRANTY Warranty Coverage Axis Communications AB’s (“Axis”) warranty
obligations are limited to the terms set forth below: Axis warrants the original purchaser that the AXIS
Network Video product enclosed with this limited hardware warranty will in
respect of the hardware be free from defects in design, workmanship and
materials under normal use for a period of one (1) year from the date of the
original end-user purchase (“Warranty Period”).
Notwithstanding the above the Warranty Period
shall be limited to a period of three (3) months from the date of the original
end-user purchase for PTZ Network Cameras (not including Dome Network Cameras)
which are at any time used in continuous motion applications (i.e. sequence
mode and guard tour). For avoidance of doubt, if said products are not at any
time used in continuous motion applications, the original hardware warranty of
one (1) year will apply.
The original purchaser shall without undue delay
notify Axis of any defect which appears according to Axis’ RMA Handling,
failure to which shall mean that the purchaser loses its right to have the
defect remedied. A valid form of a bill of sale or receipt from an authorized
retailer/distributor with the date of the original purchase must be presented
to obtain warranty service. If a valid claim is received within the Warranty
Period, the sole remedy of the original purchaser and Axis’ sole and exclusive
liability shall be limited to, at Axis sole discretion, either repair of the
hardware defect using new or refurbished replacement parts, or replacement of
the product. Repaired or replacement hardware will be warranted for the
remainder of the original Warranty Period or ninety (90) days, whichever is
longer. When a product or part is exchanged the replacement hardware becomes
the property of the original purchaser and all hardware or part thereof that is
replaced shall become the property of Axis.
This Limited Warranty is applicable in all
countries and may be enforced by contacting Axis support worldwide.
Exclusions and Limitations This warranty does not
apply (a) to faulty and improper installation, maintenance, service, repair
and/or alteration in any way that is not contemplated in the documentation for
the product or carried out with Axis’ consent in writing, operational
adjustments covered in the operating manual for the product or normal
maintenance, (b) to cosmetic damages, (c) if the product is modified or
tampered with, (d) if the product is damaged by acts of God, misuse, abuse,
negligence, accident, normal wear and tear and deterioration, improper
environmental conditions (including, but not limited to, electrical surges,
water damage and heat exposure) or lack of responsible care, (e) if the product
has had the model or serial number altered, defaced or removed, (f) to
consumables (such as batteries) (g) to products that have been purchased “as
is” and Axis, the seller or the liquidator expressly disclaim their warranty
obligation pertaining to the product, (h) to any non-Axis hardware product or
any software (irrespective of packaged or sold with an Axis hardware product)
and Axis products purchased from an unauthorized distributor/reseller,(i) to
damage that occurs in shipment or (j) to damages by any other causes not
related to defective design, workmanship and/or materials.
NOTE: •
If the product is to be used outdoors or in dusty, humid, or other hostile
environments, it must be suitably protected. •
Further, camera products specifically, must be protected, whether in use or
not, from exposure to direct sunlight or halogen light – which may damage the
camera image sensor. This applies to both indoor and outdoor use of the
cameras. •
For camera products supplied without a lens, extreme care should be used when
mounting a lens on these products. Damage to the product due to incorrectly mounted
lenses will invalidate this limited hardware warranty. •
Failure to comply with any of the aforementioned requirements will invalidate
this Limited Hardware Warranty.
THE
WARRANTY AND REMEDIES PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF LAWS UNDER
SUCH JURISDICTIONS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS PROVIDED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID.
EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY AND TO THE EXTENT PERMITTED BY
LAW, NEITHER AXIS NOR ANY AFFILIATES SHALL BE LIABLE FOR ANY LOSS, (INCLUDING
LOSS OF DATA AND INFORMATION), INCONVENIENCE, OR DAMAGE, INCLUDING, BUT NOT
LIMITED TO, DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING
FROM THE USE OR INABILITY TO USE THE AXIS PRODUCT, WHETHER RESULTING FROM
BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. NOTWITHSTANDING THE FOREGOING,
AXIS’ TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS WARRANTY SHALL NOT EXCEED THE
PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES HAVE
BEEN AN ESSENTIAL CONDITION IN SETTING THE PRODUCT PRICE.
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Applicable Law • This
Limited Warranty is governed by and construed under the laws of Sweden. • This
Limited Hardware Warranty may be subject to Axis’ change at any time without
prior notice.
1Yr Warranty Sheet – Video March 2007 Rev. 4.00 Part no. 28801
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