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1
Installation
1.
Break out the YES ONE Sim Card from the plastic card.
2.
Insert the SIM Card in your GSM phone.
3.
Switch your phone on (ensuring your battery is charged).
4.
If you are prompted to select your location, select "Italy"
when in Italy or select "Global" when in any other country.
Ignore all other options. "*" indicates the current
setting.
Note:
For YES ONE Sim to function properly, your mobile phone must be SIM
unlocked. When you purchased the phone from your mobile telecom
operator, the operator may have “locked” your phone to prevent
its use with other mobile operators’ SIM cards. Consult the vendor
of the mobile phone to get it unlocked.
2
Making Calls
Call
back
YES ONE
Sim uses call back operation to make outgoing calls. Generally call
back operation works like this:
1.
The caller initiates the call by sending the call back number and the
destination number to the service provider somehow.
2.
The service provider calls the caller at the call back number.
3.
The caller answers the call.
4.
The service provider plays a prompt asking the caller to hold or
informing the balance.
5.
The service provider calls the destination number and connects the
two calls together.
The
YES ONE Sim service can be configured to call back to the YES ONE Sim or to
any other phone or SIM.
Using
the YES ONE Sim to receive the call back call
The
YES ONE Sim will carry the call while roaming.
The
default call back number of the YES ONE Sim is its phone number.
1.
Key in the number you wish to call. Use the format
+DestinationNumber#
, where DestinationNumber is . For example, +1305xxxxxxx#.
2.
After dialing the number, there will be a slight pause, as the YES ONE
Sim service rings you back to connect your call. Answer the call
normally.
Ignore
any error messages the phone may display during this process.
3.
Wait a moment for the call to be connected to the destination.
Note:
If you had previously set the call back number for a trigger call,
you need to set the YES ONE Sim's phone number or alias phone number as
the new call back number before making a call.
Using
another phone or another SIM in a dual SIM phone to receive the call
back call
The
YES ONE Sim can be used to trigger (initiate) calls with call back to
another phone or SIM instead of to itself. This is useful when you
travel to a location where you have access to a phone or SIM that can
receive calls at low or zero cost, and this phone or SIM may be used
to receive the call back call. You can register the call back number
by dialing a command on the YES ONE Sim. The cost of the call back leg
would be the cost for the YES ONE Sim service to call that phone or SIM
plus the cost to receive a call on that phone or SIM. This may be
less than the cost to receive the call back call on the YES ONE Sim.
You can use the Rate Tabeles provided for the YES ONE Sim to check which
way is more economical.
1.
Key in the number you wish to call. Use the format
+CallBackNumber*DestinationNumber# where CallBackNumber is
of the phone or SIM where you want to be called back, and
DestinationNumber is
of the person you wish to call. For example,
+1305xxxxxxx*1305xxxxxxx#.
2.
When the YES ONE Sim service calls your phone or SIM, answer the call
normally. Ignore any error messages the phone may display during
this process.
3.
Wait a moment for the call to be connected to the destination.
If
you want to receive the call back call at a hotel room, use
+HotelPhoneNumber*RoomNumber*DestinationNumber#, and the YES ONE Sim
system will play "Please connect this call to "room number" when it calls the hotel.
The
call back number setting remains in effect until you set a new call back number. So the next time you want to make a call with call back
to the current call back number, you can just dial in the format +DestinationNumber#, and the system will look up the last call back number automatically.
Summary
of dialing formats
+CallBackNumber*DestinationNumber#:
This sets the CallBackNumber as the registered call back number and
then initiates the call to the CallBackNumber and the call to the
DestinationNumber.
+DestinationNumber#:
This initiates the call to the registered CallBackNumber and the
call to the DestinationNumber. (The default registered
CallBack Number is the YES ONE Sim's phone number.)
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+CallBackNumber*#:
This sets the CallBackNumber as the registered number. This is useful
in case you arrive in a new country and want to receive calls now but
not make calls yet.
+CallBackNumber*ExtensionNumber*DestinationNumber#:
This sets the CallBackNumber and ExtensionNumber as the registered
call back number and then initiates the call to the CallBackNumber,
plays "Please connect this call to "yor extension number",
and initiates the call to the Destination Number.
+CallBackNumber*ExtensionNumber*#:
This
sets the CallBackNumber and Extension Number as the registered
number.
3
Receiving Calls
Give
the YES ONE Sim's phone number or the YES ONE Sim's alias phone number to
anyone you wish to have call you. The YES ONE Sim service routes the
incoming call to your registered call back number, which may be the
YES ONE Sim phone number or another phone or SIM.
This
function can be considered as a call forwarding function. People
just need to remember your YES ONE Sim's phone number or alias number
and can reach you at any number that you want to forward it to. This
is useful when you travel to a location where you have access to a
phone or SIM that can receive calls at low or zero cost. If you set
the number of this other phone or SIM as the call back number, the
YES ONE Sim service will forward the call to that number when someonecalls the YES ONE Sim's phone number or
alias number.
The cost of the
incoming call would be the cost for the YES ONE Sim service to call that
phone or SIM plus the cost to receive a call on that phone or
SIM. This may be less than the cost to receive the incoming call on
the YES ONE Sim. You can use the Rate Table to check
which way is more economical.
Note:
There is additonal charge for receiving calls on the alias phone
numbers. US$0.46/minute is added to the standard incoming rate.
4
Voicemail
Incoming
calls are directed to voicemail when there is no answer or when the
YES ONE Sim is out of range or the phone is off.
To
listen to voicemail:
1.
Call +14168402537 (Voicemail No. Send to you with the YES ONE1 Sim card)
from the YES ONE Sim or any other phone.
2.
When prompted with "Mailbox?", input the YES ONE Sim's phone
number and #.
3.
When prompted with "Password?", input the last four digits
of the YES ONE Sim serial number and #.
4.
When prompted with "You have x new messages", press 1 for
new messages.
5.
Follow the prompts.
5
SMS Messages
Give
the YES ONE Sim's phone number (not alias phone number) to anyone you
wish to have send messages to you. Use the format +DestinationNumber
to send SMS messages.
6
Checking Account Balance
Dial
+108# to check your account balance.
7
Recharging Your Account
You
can purchase additional credit from the YES ONE Sim vendor.
8
Viewing Call Records and Other Account Information
Login
at http://yesone.yes-tel.net with username = [YES ONE Sim's phone number] and
password = [YES ONE Sim's PIN if there is a PIN or the last four digits
of the serial number if there is no PIN] to see the call records and
account details and rates.
9
Troubleshooting
1.
Confirm that the YES ONE Sim service is available in your location. See
the rate table for the list of countries where the
YES ONE Sim service can be used.
2.
Confirm that the YES ONE Sim can register on the network. If not, it
could have been deactivated due to zero account balance. Confirm that
your account has enough money to make calls.
3.
Confirm that you dialed +DestinationNumber#. (DestinationNumber =
). Do not
use international prefix such as 00 or 011.
4.
Select another network manually. Note that different networks in a
country may have different rates.
How to configure YES ONE voicemail:
+122# Enable voicemail
+123# Disable voicemail
+122xx# Set the number of seconds before voicemail starts, such as +12235# Sample for 35 seconds.
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YES ONE SIM Quick Start.pdf [80.46K]
